Privacy Policy For Soulshineology - Website

Effective date:Ā 24th May 2024Ā 

This policy is applicable to all ā€˜personal informationā€™ collected by Soulshineology Ltd, from your participation in our services via the website www.soulshineology.com. We are committed to providing high-quality services to you, and this policy outlines our ongoing obligations to you and how we manage your personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure, and dispose of your personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.oaic.gov.au.

What is personal Information?

The Privacy Act 1988 (Cth) defines it as ā€˜Personal Information is information or an opinion that identifies an individual, or an individual who is reasonably identifiableā€™. For example, personal Information we collect include names, email addresses, phone numbers and your country of residence.

This personal Information is obtained in various ways including correspondence, by telephone, by email, via our website soulshineology.comĀ from cookies, and from third parties. We do not guarantee the website links or policies of authorized third parties.

Why do we collect personal information?

The purpose of collecting your personal Information is to provide our services to you, and for marketing purposes.

When we collect personal Information, we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

By using our website and providing your personal information, you are consenting to receiving emails from Soulshineology. You may unsubscribe from our mailing/marketing lists at any time.

When your personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your personal Information. However, most of the personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

You can be assured that we do not use any personal information in direct marketing activity, which would identify you without your prior knowledge and consent.

How we collect your personal information

From your participation on Soulshineology website and when you purchase the services by Soulshineology.

We also collect cookies which enables us to tell when you use the website and also to help customise your website experience. However, it is not possible to identify you personally from our use of cookies.

Disclosure of personal Information

Your personal Information may be disclosed in a number of circumstances including the following:

  • To third parties where you consent to the use or disclosure, such as providers who assist in operating the website.
  • Where required or authorized by law.

Access and corrections to your personal Information

Australian Privacy Principle 13 allows you to access the personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your personal Information, please feel free to contact us in writing.

Soulshineology will not charge any fee for your access request but may charge an administrative fee for providing a copy of your personal Information if additional costs are required.

In order to protect your personal Information, we may request identification from you before releasing the requested data.

Maintaining the Quality of your personal Information

Maintaining up to date personal Information is paramount. If you find that the information on record is not up-to-date or is inaccurate, please advise us as soon as possible to update our records and ensure we can continue providing quality services directly to you.

Security of personal Information

Your personal Information is stored in a manner that reasonably protects it from misuse and loss, and from unauthorized access, modification, or disclosure.

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Contact Us

If you have any questions, queries or complaints regarding the privacy policy, please direct your message via:

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